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Please fill in the form below to contact our customer service, for technical support, or any other requests. We will get back to you as soon as possible.

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Contact details

UK Office

Glentham Life Sciences Ltd, Unit 5 Leafield Way, Corsham, SN13 9SW United Kingdom

+44 (0) 1225 667798

Germany Office

Glentham Life Sciences GmbH, Fraunhoferstraße 22, 82152 Planegg, Germany

+49 (0) 89 24413117

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Frequently asked questions

Do you supply your products to private individuals?

No, we do not supply our products to private individuals, nor do we deliver to domestic addresses.

Do you have physical locations in both the UK and Germany?

Yes, our headquarters, laboratory and production are in the UK and we have an office/storage space in Germany.

Do you accept payment via credit/debit card?

Yes, we accept card payment from most major card providers including Visa, Mastercard and American Express. Card payments are subject to a 5% surcharge on the order total.

Why am I unable to pay immediately when placing an order on your website?

Due to the nature of some of the chemical products that we supply, we do not take immediate payment via card when you place an order. Your order will be checked by our team before we send payment instructions.

Where can I find certificates of analysis for products that I have purchased from Glentham?

You can download electronic versions of our certificates of analysis by providing the batch number on the respective product page of our website. Alternatively, if you have an electronic version of our delivery note, you can simply click the link embedded in the batch number, which will take you straight to the document.

What do I do if I have a problem with a product?

If there are any problems relating to the ordering or delivery of a product please contact us as soon as possible. If a product arrives damaged or if the product does not meet your expectations on quality then please contact us within 10 working days of receiving the product.

Got a question for us?

Please fill in the enquiry form to contact our customer service, for technical support, or for any requests. We will get back to you as soon as possible.