These terms and conditions apply to all sales and/or proposed sales of goods by Glentham Life Sciences Limited to any Purchaser (Buyer) and shall prevail over and apply to the exclusion of any terms or conditions contained or referred to in the Buyer's order or in correspondence or elsewhere or implied by trade custom or dealing unless specifically agreed to in writing by a director of Glentham Life Sciences Limited.

"Glentham" means Glentham Life Sciences Limited (registration number 08553103).

"Buyer" means the company, organisation or academic institution which accepts the supply of Glentham’s goods and services. Glentham does not supply goods or services to private individuals.

"Products" are the items to be supplied by Glentham to the Buyer pursuant to this Agreement.

Glentham’s products are supplied to the Buyer for research or laboratory use ONLY and are not to be administered to humans as food or pharmaceuticals. The Buyer is entirely responsible for ensuring that the goods supplied are fit for the Buyer's application or intended use. Glentham does not supply goods or services to private individuals, or deliver goods to residential addresses.

The physical properties and other data displayed by Glentham on their website(s) or catalogue(s) are obtained from our own data and from literature references. Glentham assumes no responsibility for the accuracy or completeness of such data. The Buyer agrees that he has the responsibility to fully determine the accuracy and completeness of any technical and safety data concerning any product or use.

Prices are those confirmed by official quotation, expressed in Pounds Sterling, Euros or US Dollars. Unless expressly stated otherwise, all prices are exclusive of VAT, taxes, duty and insurances, all of which are the responsibility of the Buyer. Unless otherwise indicated all prices are ex works (EXW Incoterms) Corsham, United Kingdom. Glentham reserves the right to amend the price of any goods or services. Glentham shall obtain the Buyer’s prior written approval before execution of any such delivery subject to price modification.

Orders may be placed via the telephone, fax, mail or web site. All orders must clearly indicate the Buyer’s telephone number, fax number, complete billing address, complete shipping address, catalog numbers, product names, quantity ordered and price.

Glentham complies with all applicable government regulations pertaining to the safe shipping of hazardous materials, and reserves the right to change the method of shipment designated by the Buyer, including but not limited to shipping routes and product pack sizes, in order to comply with any legal requirement. Where special packaging is required for temperature-controlled or hazardous items and where certain export and dangerous goods forms are required, there will be an additional charge for such services.

Products marked as 'In Stock' on our website typically have a lead time of 1-2 days within the UK, 1-3 days within Europe and 3-5 days outside of the UK/Europe. If a product is not marked as 'In Stock' an approximate lead time shall be specified either on the corresponding product page or in a quotation or order confirmation. Delivery dates mentioned in any quotation, order confirmation or elsewhere are approximate only and not of any contractual effect and Glentham shall not be under any liability to the Buyer in respect of any failure to deliver on any particular date or dates.

Payment terms are net thirty (30) days unless expressly agreed by Glentham in writing. All bank charges, including the conversion or transmission of foreign currencies, are an additional expense for the Buyer and are in addition to the invoice amount. In case of delay in payment the Buyer shall pay interest in default in the amount of five percent (5%) above the Bank of England base rate of interest to run from the due date for payment thereof until receipt by Glentham of the full amount. The right to assert further damages remains unaffected.

The seller remains the owner of the goods until such time as these and all other sums owed by the buyer to the seller are paid in their entirety.

No product returns will be accepted without express prior written authorisation from Glentham. The Buyer is duty bound to inspect the goods on delivery and any defect in the goods must be notified within ten (10) working days of delivery. The Buyer must substantiate all claims in writing by providing unequivocal supporting documents to that end. No complaints or returns will be considered after this period has elapsed. In the event that Glentham accepts the complaint, Glentham will issue a credit note or replacement material at its own descretion.

The Buyer may not cancel the contract without written approval from Glentham. If approval is given it shall be deemed to be on the condition that the Buyer shall indemnify Glentham against all loss or damage arising out of such cancellation.

Glentham shall not be liable for any delay or failure of the products to perform in the event that the manufacture, supply or the delivery of the goods is prevented or delayed by any act or circumstances beyond Glentham’s reasonable control including but not limited to an Act of God, legislation, water, fire, drought, failure of power supply, blackout, strike and shortage or failure of supply preventing performance of the contract.

All of our contracts shall be governed by English law and by the non-exclusive jurisdiction of the English courts.